eCommerce Manager

boxxe (recently rebranded from SBL/Software Box Limited) are a well-established IT solutions business who have been servicing the UK Public Sector for over 30 years with market leading technology and services. Utilising our existing experience we are now actively entering into into the corporate sector and have recently commenced an initiative to create and launch an eCommerce platform which will accelerate our ambition to become a digital leader within our industry. To achieve our vision, we’re looking for an experienced and forward-thinking B2B eCommerce Manager to join our fast-paced technology company. boxxe is focused on enabling organisations to be the best they can be through the use of technology, and the website will further help to achieve this mission through friction-free, content rich digital commerce, encompassing IT hardware, software and services.

You’ll be joining at period of high performance and growth, and significant investment into digital, making this an amazing opportunity for someone to own the execution of the boxxe eCommerce strategy.

We’re currently in the Discovery and Design phases of the initial eCommerce strategy and MVP platform design, based on Magento2 technology, and feel that now is the right time to bring in the person who will oversee and drive forward the implementation phase and the ongoing growth and development of the strategy and platform.

Key responsibilities

Full accountability for driving ecommerce sales and development of the ongoing trading and promotional strategy. You will be responsible for the merchandising of products and optimising customer journey to improve conversion rates and online KPI’s  

What you’ll be doing

  • Accountable for managing the day to day trading and execution of website strategy
  • Management and reporting of daily/weekly/monthly/annual trade, providing detailed analysis of key business drivers and producing actions plans to ensure sales and contribution targets are met
  • Utilise available resources, analysing sales patterns to maintain commercial awareness, understanding of key competitors and customer behaviour
  • Collaborate with key stake holders to plan ecommerce trading strategy, lead the delivery and reporting of all on-site promotions and content activity
  • Define and manage trading strategy, contributing to development/UX roadmaps
  • Accountable for optimisation of site navigation, customer journey and product placement to maintain growth and drive online sales
  • Work with digital marketing team to ensure product & trading strategies are supported by the digital marketing strategy for all channels
  • Collaborate with key stake holders to coordinate development and execution of evergreen and promotional content requirements to drive SEO, customer engagement and conversion
  • Accountable for process of collating and improving product data and imagery, supporting teams to resolve any issues as quickly as possible to optimise online sales
  • Building the ecommerce team as demand grows, putting required processes in place to increase efficiency and productivity

What you’ll bring

  • At least 3 years’ experience in a similar role delivering B2B eCommerce operations and strategy, preferably within the technology industry.
  • Experience in driving sales growth in B2B online digital commerce
  • Experience managing the Magento eCommerce platform and complimentary integrations
  • Excellent analytical skills and confidence with business systems
  • Experience of digital marketing and revenue generation within eCommerce environment
  • Strong leadership and people management experience

What we offer you

  • The opportunity to network with new and emerging technologies and services, whilst engaging with some of the largest UK corporate and public sector customers
  • You will be part of a team where sustainability is at the heart of what we do, that's why we are working towards being B-Corp Certified. You will become a Force for Good as you use your 3 CSR days to the benefit of our local community
  • A fun, safe working environment based on trust, collaboration, and respect with a work from anywhere policy so you can work from where you are at your best
  • A great challenge in an inclusive and supportive team environment, where every idea is respected and matters
  • An overall benefits package full of the things that really matter, including an enhanced maternity and paternity policy, an Employee Assistance Program available to you and your household and on-going training so you can accelerate your career with boxxe

Unlock your power and potential with boxxe careers

boxxe embraces diversity. As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and business need.

Or, know someone who would be a perfect fit? Let them know!

Some of your colleagues

What we give you..

Here at boxxe, we believe that the workplace should do more for you than just give you a pay check at the end of each month. We are a community that cares about every one of our people. Putting our people first, our vision is to enrich our colleagues lives for the better.

  • 💰Contributory Pension Scheme

  • 🤯On-going Learning & Development

  • 📈Progression Path & Support from Leadership

  • 📅24 Days Annual Leave Plus 8 Days Bank Holidays

  • 📆Incremental Holiday Allowance

  • 🚲Cycle to Work Scheme

  • 😎Free Eyesight Tests

  • 🎉Charity Fundraising Events Throughout the Year

  • 🤝🏻3 CSR Days a Year

  • 👨‍👩‍👧Employee Assistance Programme Available to You and Your Household

  • 💸Discounts at Various Retailers, Food Outlets and Cinemas

  • ☕Free Tea, Coffee, And Fruit

  • 🦩Annual Summer Party

Workplace & culture

boxxe are committed to building a workplace that provides equal opportunities for all. We believe that the workplace should do more for you than just give you a pay check. We are a community that cares about you. With an accreditation from Investors in People, we are constantly improving our working environment to ensure you get the most out of your work life. We are committed to equality in the workplace and are pleased to be a Disability Confident business. We are also a proud part of the armed forces covenant, helping those who serve or who have served in the armed forces, and their families.

Already working at boxxe?

Let’s recruit together and find your next colleague.

  • Aleksandra Dabrowska
  • Amanda Goddard
  • Chris France
  • Chris Nicholls
  • christina hall
  • Dani Connor
  • Ella Boam
  • Georgina Maria Jane Baker
  • Jacob OHara
  • Jake Donaldson

Applicant tracking system by Teamtailor