Sales Support Administrator - Temporary Role

Here at boxxe, we are a UK–based client and technology–focused service provider within the public sector and corporate space.  Our future is building innovate products and services to take to market based on next-generation technologies. During our exciting period of growth, we are looking to onboard on a temporary basis a Sales Support Administrator  

Key responsibilities

boxxe are seeking a highly motivated individual who has Sales Support or Customer Service experience. The main responsibility of the role is to work closely with the Sales Teams to ensure that boxxe provides a fast turnaround for the creation of quotes and processing of orders. In addition, to assist and work as a lifeline to the boxxe sales force and our customer’s with order or quote queries. The post holder would also be expected to perform any other duties, which might reasonably be required by the business. 

What you’ll be doing

  • Support the sales team in managing new and existing customers. 
  • Engage with customers via email and phone to build on and maintain excellent 
  • relationships between boxxe and the customer. Respond in a timely manner to requests, 
  • Keep the customer / Account Manager informed about any delays on requests. 
  • Keeping an accurate and up to date ‘To Do’ list. 
  • Manage team inbox and respond to customer queries in a timely manner 
  • Deal with urgent requests immediately. 
  •  Acquire good working knowledge of different order types and what is required to process them. 
  • Source competitive pricing and produce accurate quotations. Revalidate pricing when required and communicate any changes onto the Account Manager. 
  • Run basic reports when required. 
  • Ensure orders are processed in a timely manner, with accuracy as a priority. 
  • Act as a point of contact / support for members of Sales as required 
  • Know how to spot, and process Deal Registration opportunities. 
  • Maintain an average accuracy percentage of 95% and above for the year. 
  • Make outbound calls to customers to confirm accuracy of data and uncover new quality contacts for the sales team to develop.  
  • Create Quotes 
  • Providing Support on Orders and Quotes to the Sales Teams 
  • Customer Service Responsibilities 

What you’ll bring

  • Proactive with a real thirst for knowledge and development  
  • Professional in all forms of communication  
  • Ability to work independently or as part of a team 
  • Excellent time management and organisational skills  
  • High attention to detail 
  • Ability to prioritise workload in a fast-paced working environment 
  • Computer literate 

What we offer you

  • The opportunity to network with new and emerging technologies and services, whilst engaging with some of the largest UK corporate and public sector customers
  • You will be part of a team where sustainability is at the heart of what we do, that's why we are working towards being B-Corp Certified. You will become a Force for Good as you use your 3 CSR days to the benefit of our local community
  • A fun, safe working environment based on trust, collaboration, and respect with a work from anywhere policy so you can work from where you are at your best
  • A great challenge in an inclusive and supportive team environment, where every idea is respected and matters

Unlock your power and potential with boxxe careers

boxxe embraces diversity. As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and business need.

Or, know someone who would be a perfect fit? Let them know!

What we give you..

Here at boxxe, we believe that the workplace should do more for you than just give you a pay check at the end of each month. We are a community that cares about every one of our people. Putting our people first, our vision is to enrich our colleagues lives for the better.

  • 💰Contributory Pension Scheme

  • 🤯On-going Learning & Development

  • 📈Progression Path & Support from Leadership

  • 📅24 Days Annual Leave Plus 8 Days Bank Holidays

  • 📆Incremental Holiday Allowance

  • 🚲Cycle to Work Scheme

  • 😎Free Eyesight Tests

  • 🎉Charity Fundraising Events Throughout the Year

  • 🤝🏻3 CSR Days a Year

  • 👨‍👩‍👧Employee Assistance Programme Available to You and Your Household

  • 💸Discounts at Various Retailers, Food Outlets and Cinemas

  • ☕Free Tea, Coffee, And Fruit

  • 🦩Annual Summer Party

Workplace & culture

boxxe are committed to building a workplace that provides equal opportunities for all. We believe that the workplace should do more for you than just give you a pay check. We are a community that cares about you. With an accreditation from Investors in People, we are constantly improving our working environment to ensure you get the most out of your work life. We are committed to equality in the workplace and are pleased to be a Disability Confident business. We are also a proud part of the armed forces covenant, helping those who serve or who have served in the armed forces, and their families.

Already working at boxxe?

Let’s recruit together and find your next colleague.

  • Aleksandra Dabrowska
  • Amanda Goddard
  • Chris France
  • Chris Nicholls
  • christina hall
  • Dani Connor
  • Ella Boam
  • Georgina Maria Jane Baker
  • Jacob OHara
  • Jake Donaldson

Applicant tracking system by Teamtailor