Order Management Specialist - 6 month temp contract
At boxxe our vision is to deliver best in class procurement, reducing costs & creating value through efficient processes and strong supplier relationship management. That’s why we are looking for an enthusiastic Procurement Support to join our growing Procurement Team
Your Mission
To expedite orders with suppliers, to ensure timely deliveries and ensuring all orders are kept up to date with accurate information.
How you’ll fit in to the big picture
Procurement is central to boxxe and the work we do. Every request for new spend is channelled through this function, and as Order Management you will be responsible for the maintenance of the outstanding PO back-order report. You will partner with other areas within the business which include Sales, Finance, Logistics, and Customer Experience to adhere to all internal controls and to deliver value to boxxe.
What you’ll be doing
• Monitoring and review ETA reports from suppliers, ensuring accurate and timely information is provided and updated onto the system.
• Actively monitor and manage the department inboxes, guaranteeing all requests are dealt with promptly.
• Provide support and value by managing high impact, large value orders.
• Liaising with our internal Customer Services and Sales Teams to ensure all relevant order information is relayed back to the customer.
•Liaising with Suppliers and boxxe’s Warehouse team to monitor the progress of orders on the system.
• Escalate any problems or raise supplier queries to the Buying team.
• Manage the automation of ETAs through One trail and NetSuite.
• Support Proof of Delivery Requests through the Supplier or boxxe’s Warehouse team.
• Expedite overdue order lines with Suppliers.
• Dealing with book in requests.
• Ensure compliance with boxxe guidelines, purchasing policies and guidelines are met across the team. (Supplier Code of Conduct)
• Develop your knowledge and expertise.
• Stay current and up to date with any changes that may affect products or services.
• Accurately transferring data from reports into the system.
• Forwarding licences onto the end user as promptly as possible to avoid delays for the customer.
What experience we think you’ll need
• You’ll be great at managing time, paying attention to detail and have a passion for numbers.
• You’ll have excellent communication and influencing skills.
• You’ll be used to deadlines and working in a busy department.
• You’ll be a team player, with the passion to push themselves and their team to succeed
At boxxe we believe that business should be about more than just profits. Sustainability is a core value. We are committed to reducing our environmental impact, encouraging inclusive working environments, and trading ethically. Everyone at boxxe is responsible for considering the impact of their actions on the environment and for reducing our carbon footprint through embracing Work from Anywhere (in the UK) principles, minimising travel by using virtual technology and adopting sustainable practices.
boxxe embraces diversity. As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and business need.
- Department
- Procurement
- Role
- Order Management Specialist
- Locations
- Remote
- Remote status
- Fully Remote
- Employment type
- Temporary

Colleagues
What we give you..
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🏥Private Medical Insurance through Vitality
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💸Cashplan for your everyday healthcare through WPA
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💰Contributory Pension Scheme
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📅24 Days Annual Leave that increase on length of service & 8 UK Bank Holiday's
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🦸♀️Perkbox Membership
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📈Personalised Learning & Development
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📣Progression Path & Support from Leadership
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📞Employee Assistance Programme Available to You and Your Household
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👶Enhanced Maternity & Paternity Leave
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🚲Cycle to Work Scheme through Cycle Scheme
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🎉Charity Fundraising Events Throughout the Year
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🤝🏻 11.5 boxxe Community Days a Year
boxxe Community
As an aspiring B Corporation accredited business, boxxe is part of a global community of leaders committed to ensuring business is a force for personal, collective and environmental good. As an organisation, we are defined by making technology human and a core part of our mission is to give back to the wider community of which we are a part. That’s why we created the boxxe Community, which is committed to leveraging the many resources both within boxxe and across our customers and partners to support initiatives that utilise technology to make our communities more inclusive and more sustainable.
In practice, the boxxe Community will provide the skills and expertise of our teams, technology, resources and partners in a wide range of projects. These will include working with our charity partners on improving their digital infrastructure and implementing new platforms to increase their revenue and capabilities.
About boxxe
boxxe exists to enable organisations to be the best they can be through the use of technology and by giving every person, wherever they are in the world, the confidence to use that technology to drive efficiency and effectiveness in every aspect of their working lives.
Order Management Specialist - 6 month temp contract
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