Here at boxxe, we see ourselves as challengers that are dedicated to making technology human. This means rethinking how we work across our teams to support business growth.

We are looking for a forward-thinking Defence Sales Co-Ordinator to support our Defence and National Security Sales Teams. As a Coordinator you will be a great team player with a real people focus and passion for quality customer experience.

This role requires you to be in the office 3 days per week. 

Your Mission

Joining an established and successful team, your primary focus will be to support the Defence and National Security sales team in developing and enhancing customer relationships. You will play a key part in building an excellent customer experience through varied duties and have responsibility in maintaining bespoke processes and procedures. You will be a representative of boxxe, with exceptional communication skills, great attention to detail and an extremely organised team player.

What you’ll be doing

• Working with your aligned sales team to manage new and existing customers, providing an exceptional customer experience throughout.
• Manage the MOD code creation and catalogue upload processes
• Provide export/COC forms on request from customers
• Manage the Exostar order process and distribution of orders to sales members
• Proactively handling and responding to correspondence including phone calls and emails on behalf of the wider Sales team.
• Ensure that customer information is kept up to date on the CRM system in collaboration with the Sales Team
• Additional administration functions to support the overall customer experience

What experience we think you’ll need

• Ability to work in a systematic, structured way, plans and manages own time effectively
• Evidence of working under pressure with attention to detail
• Great people person with an enthusiasm for working with others
• You’ll be proactive with a real thirst for knowledge and development
• Computer literate with an understanding and passion for new technology and tools
• Professional in all forms of communication
• Ability to work independently or as part of a team
• Excellent time management and organisational skills
• High attention to detail
• Ability to prioritise workload in a fast-paced working environment
• Previous experience working with Defence and/or National Security Customers is desirable but not essential
• Experience working in a Sales environment, understanding the lifecycle of sales and how you can support the wider team

At boxxe we believe that business should be about more than just profits. Sustainability is a core value. We are committed to reducing our environmental impact, encouraging inclusive working environments, and trading ethically. Everyone at boxxe is responsible for considering the impact of their actions on the environment and for reducing our carbon footprint through embracing Work from Anywhere (in the UK) principles, minimising travel by using virtual technology and adopting sustainable practices.

boxxe embraces diversity. As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and business need.