Systems Engineer (Networks)

The Systems Engineer will be a key part of the Technical Services Team within boxxe and provide Support, Management and Administration to a broad range of Technologies\Services for all of our Managed Service customers. Services include: Public and Private Cloud, Networking and Systems Infrastructure (Compute, Storage etc.)  

Key responsibilities

Manage and monitor all installed systems and infrastructure for all managed customers. Install, configure, test and maintain operating systems, application software and system management tools whilst proactively ensuring the highest levels of systems and infrastructure availability

What you’ll be doing

  • Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.
  • Performing disaster recovery operations and data backups when required.
  • Protecting data, software, and hardware by coordinating, planning and implementing network security measures.
  • Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems.
  • Replacing faulty network hardware components when required.
  • Maintaining, configuring, and monitoring virus protection software and email applications.
  • Monitoring network performance to determine if adjustments need to be made.
  • Conferring with network users about solving existing system problems.
  • Operating master consoles to monitor the performance of networks and computer systems.
  • Coordinating computer network access and use.
  • Designing, configuring and testing networking software, computer hardware, and operating system software.
  • Manage and monitor all installed systems and infrastructure for all managed customers.
  • Install, configure, test and maintain operating systems, application software and system management tools
  • Proactively ensure the highest levels of systems and infrastructure availability
  • Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
  • Maintain security, backup, resilience and disaster recovery strategies
  • Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
  • Participate in the design of information and operational support systems
  • Provide 3rd level support
  • Liaise with Vendors and other boxxe technical personnel for problem resolution
  • Participate in the Out of Hours 24x7 3rd line On call rota.

What you’ll bring

  • BS/MS degree in Computer Science, Engineering or a related subject
  • Proven working experience in installing, configuring and troubleshooting Windows and/or UNIX /Linux based environments.
  • Experience in the administration and performance tuning of Networks, Operating Systems, Storage devices and applications including SQL Databases.
  • Solid Cloud experience, preferably in Azure (IaaS and PaaS)
  • Solid experience with Microsoft Office 365 and InTune.
  • Experience with virtualization and containerization (e.g., VMware)
  • Experience with monitoring systems (e.g. LogicMonitor, Solarwinds, PRTG etc.)
  • Experience with automation software would be desirable 
  • Solid networking knowledge and experience with Cisco, Sophos and Palo-Alto (OSI network layers, TCP/IP)
  • Ability to travel within the UK and work flexibly

What we offer you

  • The opportunity to network with new and emerging technologies and services, whilst engaging with some of the largest UK corporate and public sector customers
  • You will be part of a team where sustainability is at the heart of what we do, that's why we are working towards being B-Corp Certified. You will become a Force for Good as you use your 3 CSR days to the benefit of our local community
  • A fun, safe working environment based on trust, collaboration, and respect
  • A great challenge in an inclusive and supportive team environment, where every idea is respected and matters
  • An overall benefits package full of the things that really matter, including an enhanced maternity and paternity policy, an Employee Assistance Program available to you and your household and on-going training so you can accelerate your career with boxxe

Unlock your power and potential with boxxe careers

boxxe embraces diversity. As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and business need.

Or, know someone who would be a perfect fit? Let them know!

What we give you..

Here at boxxe, we believe that the workplace should do more for you than just give you a pay check at the end of each month. We are a community that cares about every one of our people. Putting our people first, our vision is to enrich our colleagues lives for the better.

  • 💰Contributory Pension Scheme

  • 🤯On-going Learning & Development

  • 📈Progression Path & Support from Leadership

  • 📅24 Days Annual Leave Plus 8 Days Bank Holidays

  • 📆Incremental Holiday Allowance

  • 🚲Cycle to Work Scheme

  • 😎Free Eyesight Tests

  • 🎉Charity Fundraising Events Throughout the Year

  • 🤝🏻3 CSR Days a Year

  • 👨‍👩‍👧Employee Assistance Programme Available to You and Your Household

  • 💸Discounts at Various Retailers, Food Outlets and Cinemas

  • ☕Free Tea, Coffee, And Fruit

  • 🦩Annual Summer Party

Workplace & culture

boxxe are committed to building a workplace that provides equal opportunities for all. We believe that the workplace should do more for you than just give you a pay check. We are a community that cares about you. With an accreditation from Investors in People, we are constantly improving our working environment to ensure you get the most out of your work life. We are committed to equality in the workplace and are pleased to be a Disability Confident business. We are also a proud part of the armed forces covenant, helping those who serve or who have served in the armed forces, and their families.

Already working at boxxe?

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email
@boxxe.com
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